y name is Susan. I’m an independent consultant and I help brands craft their digital voice and personality so that they can communicate their intrinsic value and build deep relationships with their customers online.
The internet offers brands the opportunity to be visible, to connect, to engage, to support, to sell, to build a network, to partner, to develop a deeper understanding… the possibilities are endless. I engage with brands at the point where storytelling, user experience and technology converge. I have over 14 years of experience developing communications (internal and external), designing user experiences, facilitating online communities and positioning brands. My client list includes startups, small and medium-sized companies and large international corporates.
What I can do for you
International NGO Federation embraces online communities of practice
Find out how an iNGO federation developed online workspaces and embraced the culture of self-organizing online communities. Click here to request for case study
Restaurateurs who’ve run several popular chains of restaurants rebranded themselves which involved naming the company, developing a new brand identity and website. Click here to request for case study
Before you go
Prior to starting out as a consultant, I was employed at ActionAid International, Accenture, NetGalactic and others. I am a graduate in English and Psychology and have serviced well-known companies, such as WIPRO, HP, COMPAQ, AVAYA, DIGITAL INDIA, OYZTERBAY, etc., managing their online presence. I also consult with Ink Inc, a design consultancy firm.
Do connect with me on any of the social media channels listed below or mail me at email@example.com.